Apply Now:Customer Service Agent in Mount Vernon | Hiring

Position in Mount Vernon, IL

At a Glance

• Salary: $17-$22/Hour (approx. $41.1k/Year)
• Job Title: Customer Service Agent
• Core objectives involve Customer Service in Airlines, Aviation, Customer Service.
• Clear growth pathways at our Mount Vernon office.
• Urgency: Immediate consideration in Mount Vernon.
• Hiring Organization: Cape Air
• Benefits: A comprehensive benefits package is included.
• Based in: Mount Vernon, IL (our growing Mount Vernon office)
• This Mount Vernon-based role is an excellent opportunity for professionals skilled in Customer Service.
• Our Cape Air team in Mount Vernon, IL is growing.
• Benefit from working in Mount Vernon, a key hub for the Airlines, Aviation, Customer Service industry.

---

Cape Air is seeking a friendly and energetic Customer Service Agent to join our team in Hyannis, MA (HYA). This is a unique, multi-faceted role where you will handle all aspects of the customer experience on the ground, from the ticket counter to the ramp. 'No experience' in aviation is required; we are looking for people with a passion for customer service and a willingness to learn. This role is critical to our island-hopping operation, especially during the busy summer season. You will be responsible for checking in passengers, tagging baggage, making boarding announcements, and ensuring a friendly, stress-free environment. You will also work on the ramp, guiding aircraft, loading baggage onto our Cessna 402 and Tecnam aircraft, and communicating with pilots. This position requires the flexibility to work a varied schedule, including early 'day shift' starts, evening 'night shift' (until close), 'weekend shift' availability, and holidays. If you enjoy working with people and thrive in a fast-paced, hands-on environment, this is the perfect entry-level opportunity for you.